How long until my order arrives?
Each bag is personalized after you order. Production plus shipping usually takes [X–Y] business days. You’ll get a tracking link as soon as it ships.
How many letters can the name have?
Up to 10 letters. Spaces count as a letter.
Which size should I choose?
Small is made for ages 1–3, Medium for ages 3–7. If you’re between sizes, Medium gives them room to grow.
How do I wash it?
Spot clean with a damp cloth, or hand wash in cold water and lay flat to dry. Avoid the dryer so the yarn stays fluffy.
Can I change the name after ordering?
Email us as soon as possible. If production hasn’t started, we’re happy to update it.
Do you ship outside the US?
We currently ship to [list your countries]. Rates are shown at checkout.